Petco Park Information Guide

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Get your questions answered about Petco Park

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AED - (AUTOMATED EXTERNAL DEFIBRILLATOR)

In case of an emergency, AED units are available around the ballpark for anyone to use. Below are where you can locate our AED units.

Field Level:

Lexus Premier Club

Gallagher Square:

Batter's Eye
Padres Office Elevator 3 & 4 Lobby

Garden Level:

Auditorium
The Draft by Ballast Point
Elevator 7 Lobby

Street Level / Service Corrido:

Ballpark Security Office
Grounds Crew Workshop
Outside Blue Shield Club Restaurant
Outside Padres Engineering Offices
Padres Administrative Offices - 1st & 2nd Floors near Elevators 3 & 4
Padres Team Store
Ticket Office Lobby
Padres Clubhouses Dining Area
Visitor's Clubhouse Hallway (Near Laundry Room)

Terrace Level:

.394
The Loft
Press Box

Upper Level:

Elevator 11 Lobby
Elevator 5

ADVANCE TICKET PURCHASES

Guests can purchase tickets to upcoming San Diego Padres home games in a number of ways:

Online (Preferred): padres.com/tickets
By Telephone: 619.795.5555
E-mail: tickets@padres.com

Current Season Ticket Member can buy single-game tickets the following ways:

Online: padres.com/myaccount
By Phone: 619.795.5020
Email: membershipservices@padres.com

AISLE POLICY

As a courtesy to everyone, from the first inning until end of game, guests are asked to refrain from walking in select aisles on field level in sections 124 – 125 (foul pole to foul pole). Select Guest Service Representatives will be provided with handheld signs to remind guests to observe this policy.

ALCOHOL

Guests who consume alcohol are expected to do so in a responsible manner and abide by these guidelines.

California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate will inspect packages, bags and purses to prevent guests from bringing bottles, cans or any other type of liquid containers into Petco Park (with the exception of factory-sealed water bottles that are one (1) liter (32 ounces) or less).

Guests are not permitted into the ballpark if they are intoxicated, nor can they exit with any alcoholic beverages..

ANIMALS/PETS

Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. Animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

On select promotional dates (such as Dog Days of Summer), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.

When Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

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BABY CHANGING TABLE STATIONS

Baby changing tables are available in all men's and women's restrooms throughout Petco Park.

BAGS/BACKPACKS

For enhanced ballpark security and to expedite the entry process for all of our guests, Petco Park will prohibit bags, with the exception of clutches and purses no larger than 5” X 7”, single-compartment clear plastic bags not exceeding 12” X 6” X 12” or infant and medical bags.

BALLPARK EVENTS (PETCO PARK EVENTS)

Petco Park is proud to host a variet of special events! For more information, you can visit petcoparkevents.com or reach out to the Petco Park Events team by either phone call or email listed below:

Call: (619) 795-5025
Email: events@padres.com

BALLPARK SECURITY COMMAND CENTER (24/7 SECURITY)

The Ballpark Security Command Center is located on the Service Level near the loading docks and monitors Petco Park on a 24-hour, 365 day basis.

BANNERS AND SIGNS

The San Diego Padres welcome and encourage fan support including homemade signs and banners. To ensure that these articles do not distract others, we ask that guests adhere to the following guidelines:

The San Diego Padres request that banners not be placed in the direct sight line of the batter and/or hung in any area of the playing field or over seat backs, protective railings, infringe on the sight lines of other guests, obstruct any advertising signage or video ribbon boards, be larger than four (4) feet by eight (8) feet in size, or be commercial, political, or obscene in nature.

The Padres have sole discretion to permit or remove any sign or banner from the ballpark at any time.

BEACH BALLS

Inflatable items (such as baseballs, bats, beach balls, dolls, etc.), Frisbees, and other similar objects are prohibited inside Petco Park. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

BIKE PARKING

Bicycle stands are available for use during all ballpark events by guests and Team Members outside the Home Plate, Park Boulevard, Gaslamp, Downtown and Balboa Gates.

BOTTLES/CANS/OUTSIDE BEVERAGES

Factory-sealed plastic bottled water that is still, clear and unflavored and that is one (1) liter or less, and soft-sided single juice or milk containers or ADA required liquids in a sealed container are permitted into Petco Park. Guests with disabilities may bring factory-sealed plastic or paper containers that contain liquids required for medical reasons into the ballpark.

BOX OFFICE

The Main Box Office is located on Park Blvd. at Petco Park is open on non-gamedays, Monday - Friday 10:00 AM - 5:00 PM, closed on Saturday and Sunday. On gamedays, the Box Office opens at 10:00 AM and remains open until the conclusion of the 6th inning. Hours are subject to change on holidays.

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CAMERAS

Guests are welcome to bring non-professional still cameras and video cameras into Petco Park for their personal use provided the lenses are no longer than 6" long and do not have extra detachable lenses. Guests must avoid obstructing the views of others when using photography equipment. The San Diego Padres reserve the right to request that guests discontinue filming or taking photographs on ballpark property.

Please note that special events taking place at Petco Park may require different policies.

CASHLESS VENUE

Petco Park is a cashless venue. Credit cards, Padres Pay, Apple Pay, and other forms of digital payment will be accepted at all concession and retail locations.

Reverse ATMs are available to turn cash into pre-paid cards near sectons 108, 135, 208, 303 and the Ticket Office Lobby. These cards can be used inside the ballpark or anywhere that accepts MasterCard.

CHEWING TOBACCO

The use of chewing tobacco or smokeless tobacco by guests is prohibited in Petco Park.

CHILDREN

Petco Park offers complimentary admission to children under thirty-six (36) inches in height, provided they are accompanied by an adult with a valid ticket. These children must sit in the lap of the accompanying adult and not occupy an additional seat.

COMPUTERS (LAPTOPS)

Laptop computers and tablets are generally allowed into Petco Park provided they comply with the bag policy.

CONCESSIONS

Petco Park offers a wide variety of food and drink options to enjoy at select events. All concession stands are open for in-person pickup. In-seat delivery is available for all Dugout Seats in sections 109, 111, 113, 112 & 110, and the entire Terrace Level.

Through the MLB Ballpark app, you can explore all our Food and Beverage options and look for the food offerings hat are closest to your section!

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ELECTRIC OUTLETS (ADA POWER STATIONS)

Electrical outlets for recharging wheelchairs and other necessary equipment are located in many seating areas designated for guests with disabilities. Guests can call (619) 795-5555 to request this option when purchasing tickets.

Guests must bring their own charging cord,

EMPLOYMENT

Employment information with the San Diego Padres and Petco Park is available on the Padres website at padres.com.

Should an individual wish to obtain information regarding employment opportunities with a Petco Park contracted service partner, please direct to the appropriate telephone number below:

Ace Parking - (619) 231-9501
ARAMARK - (619) 795-5730
Elite Show Services - (619) 574-1589
Sportservice - (619) 795-5877

EXIT/RE-ENTRY

Re-entry is permitted at Petco Park. Guests should get their digital ticket scanned before exiting and then re-enter at their designated gate indicated on their ticket. One select promotional days, our reentry policy will not be applicable until all promotional items have been exhausted.

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FAMILY & ALL GENDER RESTROOMS

For the convenience of our guests, family and all gender restrooms are located throughout Petco Park. These restrooms are located at Sections 109, 202, 219, 310, and 311.

FOOD AND BEVERAGE POLICIES

The San Diego Padres permit guests to bring food into Petco Park intended for individual consumption (not for groups of individuals) and should be consumed in one’s seat. Outside food cannot be brought into any ballpark restaurant, club lounge, or suite. Guests must also adhere to the following:

All food items should be wrapped, bagged, or left inside a container to avoid spillage.
Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples, and other fruits).
Food containers must be soft-sided and comply with Petco Park bag policies.
Guests are allowed to bring one factory-sealed plastic bottled water that is still, clear, and unflavored and that is one (1) liter (32 ounces) or less, and soft-sided single juice or milk containers or ADA required liquids in a sealed container.
One (1) liter reusable water bottles (no glass) are permitted and must be empty upon entry into the ballpark.
California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate will inspect packages, bags, and purses to prevent guests from bringing bottles, cans, or any other type of liquid containers of alcohol into Petco Park.

FOUL BALLS/HOME RUN BALLS

Guests are welcome to keep any foul ball or home run ball hit into the stands. At no time should a foul ball or home run ball be thrown back onto the playing field. Guests throwing any object onto the playing field or interfering with a ball in play are subject to removal from Petco Park. Guests should stay alert at all times for bats and balls that could land in the seating areas.

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GATE TIMES

All entry gates will open to guests 90 minutes prior to first pitch. Season Ticket Members have access to enter 2 hours prior to first pitch at two designated gates (Park Boulevard Gate and Home Plate Gate). Gate times are subject to change for special events, including Opening Day, select promotions, and Postseason play.

GO GREEN INITIATIVE

The Padres Green Initiative sets a standard for sustainable practices at Petco Park. The goal is to reduce waste by recycling at least 80% of collected trash. Below is a list of the recycling programs already in place at Petco Park:

Commingled recyclables (paper, glass, aluminum, plastic)
Cardboard
Construction Debris
Green waste (grass clippings from the playing field)
Wood pallets
Cooking oil
Plastic bags
Food waste (pre-consumer)
Light bulbs / ballasts / batteries
eWaste (computers/electronics)
Wire hangers
Uniform recycling
Styrofoam
Writing Utensils

RECYCLE IN BLUE BINS

Advertisements, Coupons and Ticket Stubs
Aluminum Bottles and Cans
Cardboard (un-soiled)
Cardboard Drink Trays (un-soiled)
Cotton Candy Buckets
Coffee Cups
Coffee Creamer Packs (plastic)
Glass Bottles and Jars
Napkins (un-soiled)
Newspapers
Paper (un-soiled, non-food service items)
Plastic Cups
Plastic Lids (soda, coffee)
Plastic Plates and Bowls (un-soiled)
Plastic Utensils
Plastic Ice Cream Cups and Containers
Plastic Bottles and Jars

TRASH FOR BROWN BINS

Chip Bags
Condiment Packets
Cracker Jack Packaging
Hot Dog, Pretzel, and Churro Wrappers (Biodegradable and printed with soy ink)
Hot Dog Wrappers
Napkins (soiled)
Paper Soda Cups (wax lined)
Peanut Packaging
Paper Plates and Food Trays (soiled)
Snow Cone Containers
Straws
Sugar Packets
Tea Packets

GRATUITIES/TIPS

Great service is always complimentary at Petco Park. Guests can demonstrate their appreciation for Team Members by emailing Comments@padres.com so that they may be recognized. Guests can also mail written comments to: Guest Services 100 Park Blvd, San Diego, CA 92101

GUEST CODE OF CONDUCT

The San Diego Padres are committed to ensuring a safe, comfortable and enjoyable ballpark experience for all guests. Please read the following carefully as the San Diego Padres maintain a zero-tolerance policy regarding any guest who violates the Guest Code of Conduct. Any guest who does not comply with the following may be subject to immediate ejection without refund and revocation of season tickets and/or future ticket privileges.

Guests shall not disrupt the progress of the game or event by their actions
Guests shall not enter the field or other restricted areas, throw any item on the field or interfere with the game itself.
Guests shall not wear inappropriate or indecent clothing, which may detract from other attendees' experience, and shall wear appropriate clothing and footwear at all times.
Guests refrain from inappropriate displays of affection, as Petco Park is a public family-friendly venue.
Guests shall not use foul or abusive language, obscene gestures, inconsiderate, vulgar, or otherwise inappropriate behavior towards San Diego Padres employees, partners, players and/or other guests.
Guests shall present their tickets when requested and sit only in their ticketed locations.
Guests shall not solicit, buy, sell, resell, or trade goods, products or services on or around Petco Park, unless bought from autherized concession and merchandise sellers.
Guests shall comply with San Diego Padres' requests regarding entrance, operations and emergency procedures.

If you observe a guest not following these guidelines, please utilize our Guest Text Line at (619) 279-5881 by sharing the issue and location. Guests in violation will be handled in a prompt and safe manner.

Conduct, language, or attire that is deemed offensive, whether explicit or suggestive, in the San Diego Padres' sole discretion, concerning another person's race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin or use of any betting-related, abusive fan speech and behavior that is directed at players, players' family members, San Diego Padres employees and partners, umpires, or guests will not be tolerated at Petco Park.

GUEST FEEDBACK

The San Diego Padres are always interested in getting feedback. Please email comments@padres.com with any questions, comments or concerns you may have about your experience at the ballpark.

GUEST INTERFERENCE

In the interest of player and guest safety, the San Diego Padres maintain a zero tolerance regarding guest interference with a ball in play, disruption of an event, or interference with a VIP. Failure to comply with this policy will result in immediate removal from Petco Park.

GUEST SERVICES CENTERS

Guests needing assistance should approach an event staff member or stop by a Guest Services Center located near Sections, 108, 131, or 303.

GUESTS WITH ACCESSIBLE NEEDS

The San Diego Padres are committed to creating an inclusive and safe environment for all of our guests. Please refer to our accessibility guide for all of our services provided.

Accessible Parking

All parking lots and structures designed by the San Diego Padres and ACE Parking for Petco Park provide accessible parking spaces, at the current parking rate, for guests with accessible needs.

Accessible Seating

The San Diego Padres have designated seats in Petco Park specifically for guests with disabilities in each of the following categories: Wheelchair accessible, Semi-Ambulatory and Transfer seats. In most cases, accompanying companion seats are available.

Wheelchair spaces are available for guests with disabilities who utilize a wheelchair
Semi-Ambulatory seats are available for guests with disabilities who require additional leg room beyond the minimum of twenty four (24) inches traditional ballpark seating provides
Transfer seats are available for guests with disabilities who require an armless aisle seat

Assistive Listening Devices (ALDs)

The Padres are pleased to offer complimentary Assistive Listening Devices (ALDs) to guests with hearing difficulties. ALDs can be obtained at the Guest Service Centers located on the Field Level (Main Concourse) adjacent to Section 108. Identification will be required and held to reserve a device. Identification will be returned once the ALD is returned.

Closed Captioning Devices

The Padres are pleased to offer closed captioning of the public address announcements here at Petco Park. The closed-captioning transcript can be viewed using the complimentary MLB Ballpark* app, which is accessible on any smartphone or web-enabled device.

*To download the 'MLB Ballpark' app:

Search for the 'MLB Ballpark' app in the App Store on your smartphone or web-enabled device
Install 'MLB Ballpark'
Open 'MLB Ballpark' and select Petco Park
Scroll down on the main page and select 'Closed Caption'

Courtesy Shuttles

Complimentary shuttle service is available for guests with disabilities. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text SD (space) "requesting a shuttle and location" to 619.279.5881. Guests wishing to utilize this service following the game should report to the Street Level Guest Services Center as a designated shuttle pickup.

Our guests' patience is requested. Service will be provided in the order that the calls are received.

Electrical Outlets (ADA Power Stations)

Electrical outlets for recharging wheelchairs and other necessary equipment are located in many seating areas designated for guests with disabilities. Please call (619) 795-5181 to request this option when purchasing tickets.

Elevators

Guests with disabilities have priority on all public elevators at Petco Park. Guests with disabilities can utilize a number of elevators located throughout Petco Park. Elevators to access various ballpark levels are located near Sections 111, 114, 117, 137, 201, 217, 226, 235, 300, 311, 317, 314, 328, inside the Western Metal Supply Co. Building, as well as at the Gaslamp, East Village, Park Boulevard and Home Plate Gates.

Emergency Evacuations

Petco Park Team Members have been trained in evacuation procedures. Should an emergency evacuation situation occur, emergency information will be displayed on the video board as well as announced on the assistive listening devices and the public address system.

Family Restrooms

Family restrooms are designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located in Petco Park at Sections 109, 202, 219, 310 and 311.

First Aid

First Aid Stations are located at Sections 108 and between 129 and 131 in the Padres Power Alley. Trained medical personnel are on duty for all events to assist guests and Team Members as necessary.

Guest Services Centers

Guests needing assistance should approach an event staff member near Sections 108, 131, or 303.

Service Animals

Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

Wheelchair Storage

Wheelchair storage is available at Guest Services Centers at Section 108 and 135. Wheelchair escorts to and from seats are available upon request.

Wheelchair Lifts

Complementary wheelchair escorts is available to assist guests between the gates and their ticketed seats. Wheelchairs cannot be "checked out." Please see any staff member for a wheelchair escort.

Wheelchair Lifts are located throughout the ballpark to assist guests in accessing specific locations.

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HOSPITALITY SPACES

All-Inclusive Hospitality Spaces at Petco Park are ideal for company picnics, employee events, or perfect for entertaining friends and family. For more information, please visit Padres.com/Groups, contact the sGroup Sales Department at (619) 795-5010, or email groups@padres.com.

HOUSEKEEPING

The San Diego Padres are proud to partner with ARAMARK for all housekeeping needs. If you are in need of assistance, please find a staff member near you or text the fan text time at (619) 279-5881.

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INTERNET/WIFI

Complimentary Wi-Fi service is available throughout the ballpark to guests that have a web enabled device.

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LASER POINTERS

Laser pointers are not permitted inside Petco Park. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

LOST AND FOUND

Misplaced articles may be turned in at the Main Guest Services Center on the Field Level (Main Concourse) adjacent to Section 108. Lost articles will be cataloged and held for thirty (30) days. Items not claimed after thirty (30) days are disposed of or donated to charity. Guests needing assistance in retrieving lost items during non-game hours should fill out the lost inquiry form online at mlb.com/padres/forms/lost-and-found.

Guests who have a claim number for their lost item can pick up their item at any time at our 24/7 Ballpark Security office, located adjacent to the Omni Hotel on Tony Gwynn Drive.

LOST CHILDREN/ADULT GUESTS

If a guest has become separated from their party, individuals looking for the lost guest should be escorted directly to a Guest Service Center at Section 108, 131 or 303. All Guest Service Centers offer emergency contact wristbands and seat locators. These items are helpful should a child or guardian become separated from their party.

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MEDIA/VIP ENTRY

The Media/VIP Entry, located on the southeast side of Petco Park near the Home Plate Gate, is the primary entrance for working media entering Petco Park. The Media/VIP Entry opens approximately four (4) hours prior to the start of each game.

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NATIONAL ANTHEMS & GOD BLESS AMERICA

To submit a National Anthem audition request, please email jperry@padres.com with a submission via YouTube Link or audio file of yourself and/or group singing the anthem and a brief description.

NOISE-MAKING DEVICES

Musical instruments or any type of noise-making device are prohibited from being brought into Petco Park. Any exceptions will be at the discretion and authorization of the San Diego Padres. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

NURSING MOTHERS

The San Diego Padres are proud to present the Sharp Mary Birch Lounge! This space is located in Terrace Suite 32.

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PAGING

The public address system is not intended for paging guests. In the event of a medical emergency or other special circumstances, consideration will be given to providing a general page solely at the discretion of the San Diego Padres.

PARKING

The San Diego Padres, in partnership with Ace Parking, offer a broad range of parking options at a variety of price levels and locations. Parking is extremely limited and public transporation and/or rideshare is encourage. For fans who want to park near the ballpark, you are encouraged to pre-purchase parking permits for Padres controlled and off-site lots on padres.com/transportation.

Season Ticket Members have the opportunity to purchase discounted parking passes to match their game plan. Additional pre-paid parking options are available at space.aceparking.com.

Guests driving to the ballpark should plan on arriving early. For large attendance games, guests are urged to utilize public transportation, or to park in Harbor Drive parking facilities.

Please note: The San Diego Padres cannot dictate prices set by private garages/ lots, or prices controlled by other parking enterprises.

PETS/ANIMALS

Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

When Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

POSTPONED GAMES

The right to delay the start of a game rests with the home club. Once both team managers meet with the umpires and exchange lineup cards, the right to determine whether the game will be interrupted or terminated is at the discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in- Chief shall have sole and unquestioned authority to determine whether and when play will be halted during a game; when play will be resumed; and whether and when a game will be terminated due to bad weather or unsafe playing conditions. Even with inclement weather, the San Diego Padres will make every effort to play all scheduled games.

In the event of a postponed or cancelled event, guests will be advised to check the San Diego Padres website at padres.com, local newspapers, or Padres media affiliates for updates.

PRE-GAME PARTICIPANTS - ENTRY

Pre-Game participants enter through the Media/VIP Entry located near the Home Plate Gate. Upon arrival, participants should check in with the appropriate credentials. If you and/or your group have been instructed to enter via a different route for any pre-game activities, please adhere to those directions.

PRIVACY

The San Diego Padres, a Major League Baseball team owned by Padres L.P. (the "Club" or "we") has established this privacy policy (the "Privacy Policy") in order to make clear to you how we collect, use and share the personal information you may provide to us.

To view the Padres complete Offline Privacy Policy, please click here.

PROHIBITED ITEMS

For the comfort and safety of all, guests are not permitted to enter Petco Park with the following hazardous or potentially disruptive items:

Alcoholic Beverages
Amplified Music, Bullhorns or Loudspeakers (except as approved by the Padres)
Animals (except ADA Recognized Service Animals)
Bags with the exception of single compartment clear plastic bags measuring 12” x 6" x 12” and infant and medical bags. Clutches and purses no larger than 5" x 7"
Ball Retrievers (except baseball mitts)
Balls of any type (except autographed baseballs)
Balloons (except as approved by Padres for special events)
Banners or Signs larger than 4 feet by 8 feet, may not be commercial, political or obscene (May not block guest views or any ballpark signage)
Bats, Full Sized Brooms, Sticks, Rods (except small souvenir bats)
Bicycles (may be parked at approved bike parking at gates)
Bubble-making Devices
Cameras with lenses longer than 6 inches. No extra detachable lenses
Drones, Remote Controlled Unmanned Aerial Vehicles or other motorized vehicles/devices
Drugs or other illegal substances/paraphernalia (including Medical Marijuana)
Firearms
Fireworks or Other Incendiary Devices
Frisbees, Footballs or other throw able Sports Devices
Glass Containers of any type
Hard Sided Coolers
Hover boards
Inflatables (unless approved by the Padres)
Knives of any type
Lawn Chairs or Rigid Framed Seating Devices (Except ADA or as approved by the Padres)
Laser Pointers
Microphones (for non-credentialed media)
Noise-Making Devices (unless approved by the Padres)
Obscene or offensive clothing likely to provoke an aggressive response from others
Segways
Selfie Sticks
Skateboards, Scooters, Razors
Smokeless/Chewing Tobacco & Vaporizers
Tents (unless approved by the Padres)
Umbrellas - large umbrellas that block sightlines or signage. Small, collapsible umbrellas are allowed. Padres reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance.
Wagons - only wagons that can be pushed (rather than pulled) and that have safety child restraints are allowed
Wallet Chains
Weapons of Any Other Type (Tasers, Nunchaku, Pepper Spray, Mace, Expandable Batons, etc.)

Guests are encouraged to leave prohibited items at home or in their car. All items are subject to search prior to entry. Any guest intentionally possessing a prohibited item inside Petco Park is subject to ejection from the ballpark and may be subject to criminal arrest and prosecution.

The San Diego Padres reserve the right to adjust Petco Park entry policies at their sole discretion without any prior notice. Please note, special events taking place at Petco Park may require different policies.

For everyone's safety, Petco Park uses video surveillance cameras at all entry gates and inside the ballpark that are monitored 24 hours every day.

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RAINOUT

Even with inclement weather, the San Diego Padres will make every effort to play all scheduled games. In the event a game is postpones and rescheduled due to weather and you have a ticket to the game, please refer to our Rainout Policy.

RESTROOMS

Restrooms are conveniently located throughout Petco Park. If you need assistance finding the nearest restroom, please ask a staff member and they will be happy to help guide you in the right direction.

New in 2024, we have added all gender restrooms at sections 107, 204, 217 & 312.

RETIRED NUMBERS

The San Diego Padres are honored to have retired six (6) numbers listed below:

Steve Garvey #6
Tony Gwynn # 19
Dave Winfield #31
Randy Jones #35
Jackie Robinson #42
Trevor Hoffman #51.

In addition to the retired numbers appearing on the Upper Deck façade behind Home Plate, the initials of RAK, honoring long-time owner Ray Kroc, and the "star" recognizing the efforts of long-time broadcaster Jerry Coleman, celebrating his trademark "Hang A Star!" are displayed in front of the Press Box on the Terrace Club.

RIDE SHARE SERVICES - LYFT, UBER, & TAXI

A designated ride-share loading zone is located on Park Boulevard adjacent to the Convention Center (near intersection with Harbor Drive). General pedestrian loading/unloading zones (white curb) are located in multiple locations outside Petco Park, including 10th Avenue between K Street and Park Boulevard, and 6th Avenue between J Street and Island Avenue.

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SCOREBOARD SURPRISES

Personalized birthday and other celebratory messages, called "Scoreboard Surprises", can be displayed at Petco Park for a $100.00 donation to the Padres Foundation. The messages are displayed at the game of your choice.

Messages must be submitted at least 24 hours in advance (48 hours on the weekends) and are available on a first come, first served basis.

SEASON TICKET MEMBERSHIPS

Padres Memberships are currently sold out. To join the Padres On-Deck Membership Waitlist, please call (619) 795-5015, or email newmemberships@padres.com.

Being a Padres Member affords priority for the best seats to the best games and savings over gate prices.

For further details, consult an Account Executive at (619) 795-5015 or email newmemberships@padres.com.

SEGWAYS

Segways are prohibited at Petco Park.

SENIOR DISCOUNT

No Senior Discount is available.

SENSORY BAGS

We are proud to partner with KultureCity and offer sensory bags at our Guest Services locations at 108, 131, 303. Our sensory bags include noise-cancelling headphones, fidget toys, a feeling thermometer, and wristbands for parents to write their phone number on. Identification will be required when checking out a bag.

We also highly encourage all guests to check out our Sensory Activation Vehicle located in Park Blvd Plaza. This space serves as a sound-proof quiet space that includes our sensory bags and other sensory friendly activities.

SMOKING POLICY

Petco Park is a smoke-free facility.

STROLLERS

Petco Park welcomes guests with strollers. However, their use must not limit guest movement or block aisles.

Guests should refrain from leaving strollers unattended or storing them on the concourse or in the seating bowl. For guest convenience and ballpark safety, strollers should be checked at the Guest Services Centers located on the Field Level (Main Concourse), at Section 108 and Section 131.

SUITES

The San Diego Padres offer a variety of suites on all levels of the ballpark and in the historic Western Metal Building.

For more information about suites, as well as all inclusive group spaces, visit Padres.com/Suites or contact the Group Sales Department at (619) 795 5060 or email suites@padres.com.

SUN/SHADE

Seating at Petco Park includes seats in full sun, in full shade, as well as partial sun/partial shade. Reference this Sun/Shade Seating Map when selecting your seats to choose the best seat for you.

SWINGING FRIAR

"The Swinging Friar" is the official mascot of the San Diego Padres. This fun-loving character pre-dates the Major League Padres, first serving as the mascot for the Pacific Coast League Padres. He was chosen as the mascot in 1961 and has become a Padres fixture.

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TEAM STORE

The Padres New Era Team Store is open Monday - Saturday from 10 AM - 5 PM and on Sunday from 11 AM - 4 PM. On game days the store will be open during normal business hours but will close to the public about 15 - 30 minutes before gates open. Holiday hours are subject to change.

For questions, contact the team store at (619) 795-5910 or teamstore@padres.com.

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TICKETS

Questions about tickets? Contact tickets@padres.com or (619) 795-5555.

The Ticket Lobby Hours are as follows:

Gamedays:

Weekday Evening: 10:00 AM - 1 hour after first pitch
Weekday Day: 10:00 AM - 4:00 PM
Weened Games: 4 Hours prior to first pitch - 1 hour after first pitch

Non Gamedays:

10:00 AM - 4:00 PM

TOURS

Go Behind The Scenes at Petco Park

Explore America's #1 Ballpark on one of our daily guided tours. Experience the ballpark as only players and staff do. Led by a tour guide, this historical, behind-the-scenes tour allows guests to experience the ballpark while learning about the history of Petco Park and the San Diego Padres.

Tours are available year-round including daily, pregame, private, educational, and VIP. For more information, and to purchase tickets visit padres.com/tours. For questions, please email tours@padres.com.

TRANSPORTATION

There are various convenient ways to get to Petco Park. For more information, please visit https://www.mlb.com/padres/ballpark/transportation.

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UMBRELLAS

Small, collapsible umbrellas are allowed in Petco Park. Any umbrella that blocks sightlines or becomes a nuisance for any reason to other guests is not permitted. Padres reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance.

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WATER BOTTLES

Factory-sealed plastic bottled water that is still, clear and unflavored and that is one (1) liter or less are permitted into Petco Park. In addition, one (1) liter reusable water bottles (no glass) are permitted and must be empty upon entry into the ballpark.

WATER FOUNTAINS

Water Fountains are located near Sections 108, 114, 121, 123, 132, 135, 212, 221, 231, 307, 309, 310, 316, 317, 326.

WI-FI

Complimentary Wi-Fi service is available throughout the ballpark by connecting to PadresWiFi