Accessibility Guide
The Padres remain committed to ensuring that the Petco park experience is enjoyable and accessible for all of our guests.
All parking lots and structures designated by the Padres and Ace Parking Management for Petco Park provide parking spaces for guests with disabilities.
The Padres have designated seats in Petco Park specifically for guests with disabilities in each of the following categories: Wheelchair Accessible, Semi-Ambulatory, and Transfer Seats. In most cases, accompanying Companion Seats are available. Guests can purchase three companion seats per one ADA seat, based on availability.
Accessible Platform: This is an open space with fold out chairs, typically located at the top of the section. For those in a wheelchair or cannot walk up or down stairs.
Ambulatory: These seats are available for guests with disabilities who require additional leg room beyond the minimum of 24 inches typical ballpark seating provides. These seats are 36 inches from the back of the chair to the nearest obstruction. These seats are not always on an aisle or in a location without stairs.
Companion: These seats are designed for a guest of a person who needs ADA seating. Should only be sold if the guest is purchasing corresponding ADA seat.
Transfer Seat: These seats are located on an aisle and the armrests fold up and down allowing the guest to easily transfer into the seat. These are considered semi-ambulatory.
Wheelchair: This is an empty space designated for those in a wheelchair with a physical stadium seat located next to them for a companion.
The Padres are pleased to offer complimentary Assistive Listening Devices (ALD) to guests with hearing difficulties. ALDs can be obtained at the Guest Services Centers located on the Field Level (Main Concourse) adjacent to Section 108, Identification will be required and held to reserve a device. Identification will be returned once the ALD is returned.
The Padres are pleased to offer closed captioning of the public address announcements here at Petco Park. The closed-captioning transcript can be viewed using the complimentary MLB At the Ballpark* application, which is accessible on any smartphone or web-enabled device.
To download the 'MLB At the Ballpark' application:
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Search for the 'MLB At the Ballpark' application in the App Store on your smartphone or web-enabled device
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Install 'MLB At the Ballpark'
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Open 'MLB At the Ballpark' and select Petco Park
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Scroll down on the main page and select 'Closed Caption'
The San Diego Padres permit guests to bring food into Petco Park for individual consumption. Guests must also adhere to the following:
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All food items should be wrapped, bagged, or left inside a container to avoid spillage.
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Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples and other fruits).
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Food containers must be soft-sided and comply with Petco Park bag policies.
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Guests are allowed to bring one factory-sealed bottled water that is still, clear, and unflavored and that is one (1) liter (32 ounces) or less, and soft-sided single juice or milk containers or ADA required liquids in a sealed container.
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One (1) liter reusable water bottles (no glass) are permitted and must be empty upon entry into the ballpark.
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California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate will inspect packages, bags, and purses to prevent guests from bringing bottles, cans, or any other type of liquid containers of alcohol into Petco Park.
For Guests looking for gluten free or vegetarian option, refer them to Seaside market or Buona Forchetta.
Electrical outlets for recharging wheelchairs and other necessary equipment are located in many seating areas designated for guests with disabilities. If assistance is needed during your visit to Petco Park, please notify the nearest Guest Services Representative.
Field Level
FV102 22D 1-2
FV111 22D 2
FI112 22D 3-4, 17
FB113 44D 3-4, 8-9, 14
FB114 44D 3-4, 16-17
FB115 44D 4, 11
FB116 44D 6-7
FR117 44D 2-3, 10-11
FR119 44D 1, 8-9, 18
FP121 44D 2-3, 10-11
FP122 44D 10-11
FP123 44D 2-3, 13
FP125 44D 2-3, 10-11
FP127 44D 2-3, 6-7
Terrace Level
TV201 10D 6-7, 14-15
TV202 9D 2, 10-11
TV203 10D 2-3, 11-12, 19-20
TV204 9D 1-2
RB 131 5D 4-5, 8-9
RB133 5D 4-5, 12-13
RU229 7D 2-3, 6-7, 10-11, 14-15
RU231 7D 2-3, 6-7, 10-11, 14-15
Upper Level
UB305 4D 2-3, 10-11
UB306 4D 2-3, 10-12
UB311 4D 2-3, 14-15
UB312 4D 14-15
UB324 4D 2-3, 14-15
UB325 4D 2-3, 14-16
There are elevators and escalators located throughout Petco Park available to guests to access all levels. Elevators to access various ballpark levels are located near Sections 111, 114, 117, 137, 201, 217, 226, 235, 300, 311, 317, 314, 328, inside the Western Metal Supply Co. Building, as well as at the Gaslamp, East Village, Park Boulevard and Home Plate Gates. Priority service is given to guests with special needs on all elevators.
Petco Park Guest Services Representatives have been trained in evacuation procedures. Should an emergency evacuation situation occur, emergency information will be displayed on the video board and announced on the assistive listening devices and the public address system. Any emergency please contact Security at 5750.
Family restrooms are designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located at Sections 109, 202, 219, 310 and 311.
First Aid Stations are located at Sections 108 and 129. Trained medical personnel are on duty for all events to assist guests.
Guests needing assistance can always approach an event staff member or stop by a Guest Services Center located near Sections 108, 131, or 303. Each Guest Services location offer a number of services including Assistive Listening Devices, Ballpark Information, Lost & Found Items, Lost Children/Adults, Stroller/Wheelchair Storage and Sensory Bags.
Guests who require a translator or an interpreter for an event at Petco Park, please email comments@padres.com. Guests must provide at least ten business days’ notice. Padres will make efforts to accommodate all reasonable requests for services and requests made less than 10 days in advance to the extent possible.
All tickets can be purchased online via Ticketmaster.com, or in person at our Petco Park ticket windows (Monday - Friday 10am - 5pm; Closed on Saturdays & Sundays; Game Days 10am - end of the 6th inning), or by calling our Ticketing Team at 619-795-5555.
For groups of 20 or more that include guests with special needs, contact a Padres Group Sales Account Executive at (619) 795-5010. Every effort will be made to provide seats adjacent to any disabled seating locations for the entire party attending the event.
Gifting or reselling of accessible seats to an individual who does not require a wheelchair accommodation, will require that the user visit or call the Padres Ticket Office prior to the game and exchange their ticket. It is the responsibility of the ticket holder to communicate this policy to the ticket user. Under such circumstances, the ticket holder may request that the Padres exchange wheelchair accessible game tickets for other comparable seat locations, which the Padres may accommodate subject to availability.
We are proud to partner with KultureCity and offer sensory bags at our Sensory Activation Vehicle in Park Blvd Plaza and Guest Services locations at 108, 131, 303. Our sensory bags, which are all cleaned between uses, include noise-cancelling headphones, fidget toys, a feeling thermometer, and wristbands for parents to write their phone number on. Identification will be required when checking out a bag. Before coming to a Padres game, be sure to review our Sensory Map as well as our Sensory Story.
Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.
On select promotional dates (such as Bark at the Park), a limited number of pets are permitted into certain areas of the ballpark with the purchase of a Theme Game package. Exceptions will be made at the discretion and authorization of the San Diego Padres.
When Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).
Complimentary shuttle service is available for guests with ADA needs. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text SD (space) "requesting a shuttle and location" to 69050. Guests wishing to utilize this service following the game should report to the Home Plate Gate off of Park Boulevard as a designated shuttle pickup. Our guests' patience is requested. Service will be provided in the order that the calls are received.
Seating at Petco Park includes seats in full sun, in full shade, as well as partial sun/partial shade. Reference the Shade Map when selecting seats to choose the best seat for you.
Complimentary wheelchair escort services are available to assist guests between the gates and their ticketed seats. Wheelchairs cannot be "checked out." Please see any staff member for a wheelchair escort.
Wheelchair Lifts are located throughout the ballpark to assist guests in accessing specific locations.
The San Diego Padres remain committed to ensuring that the Petco Park experience is an enjoyable and accessible one for guests with special needs.